Burnout Beaters Privacy Policy
Last updated: July 2026
Contact Details
We are committed to protecting your personal information and respecting your privacy. If you have any questions about this Privacy Notice or how we use your personal information, please contact us:
Email: hello@burnoutbeaters.org.uk
Data Controller
Anna Green and Anne Witton are the data controllers responsible for the personal information described in this Privacy Notice.
What Information We Collect
Depending on how you interact with us, we may collect:
Personal and Contact Information
- Name
- Email address
- Telephone number
- Postal address
- Company and job information
Service Information
- Workshop attendance information
- Correspondence and enquiries
Financial Information
- Payment information
- Transaction records
- Purchase history
Marketing and Website Information
- Website subscription information
- Marketing preferences
- Website usage information
- Analytics data
- IP addresses
How We Collect Information
We may collect personal information:
- Directly from you through forms, emails, calls or meetings
- During sessions and workshops
- Through our website
- Through referrals where appropriate
- Through publicly available sources such as LinkedIn
- Through website analytics tools
How We Use Your Information
We use personal information to:
- Deliver workshops and programmes
- Manage bookings, contracts and payments
- Communicate with you about services you have requested
- Send newsletters, updates and marketing communications where you have chosen to receive them
- Provide free resources and downloads
- Improve our services and client experience
- Maintain records of our work together
- Meet our legal, regulatory and financial obligations
Our Lawful Bases
Under UK GDPR, we must have a lawful basis for processing your personal information.
Depending on the purpose, we rely on:
- Contract – Where processing is necessary to enter into or fulfil a contract with you, such as delivering workshops, sessions or programmes.
- Consent – Where you have given us clear permission to process your information, such as subscribing to newsletters, downloading free resources, participating in recorded sessions, or receiving marketing communications. You may withdraw your consent at any time.
- Legitimate Interests – Where processing is necessary for the effective operation and improvement of our services and business, provided your rights and freedoms are not overridden. This includes maintaining client records, improving services, developing professional relationships and ensuring appropriate client support and welfare.
- Legal Obligation – Where we are required to process information to comply with legal, tax, accounting, regulatory or insurance requirements.
- Vital Interests – In limited circumstances, where processing is necessary to protect someone from serious harm or where their physical or mental wellbeing is at urgent risk.
For more information about the lawful bases we rely upon for specific activities, please contact us using the details above.
Marketing Communications
If you subscribe to our website, download free resources or opt in to receive updates, we may send you information about:
- Workshops, programmes and events
- Resources and insights
- Relevant updates
Business Contacts
In some circumstances, we may contact individuals in a professional capacity about services, events or opportunities that we believe are relevant to their role or organisation. Where we do so, we rely on our legitimate interests in developing professional relationships and growing our business. We will always provide a clear option to opt out of future communications.
We use WordPress to manage our email and blog communications.
You can unsubscribe at any time using the link included in every marketing email.
Recordings
Some workshops, programmes or events sessions may be recorded.
Where recordings are made, participants will be informed in advance of the purpose of the recording, how it will be used, who will have access to it and how long it will be retained.
Who We Share Information With
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- WordPress
- Namecheap email servers
- Google drive
- Customer Relationship Management (CRM) providers
- Banking and payment providers
- Professional advisers such as accountants, insurers or legal advisers
- Associates delivering services on behalf of Burnout Beaters
We treat information shared during workshops, programmes and events as confidential. However, confidentiality may be limited where:
- there is a serious risk of harm to you or another person;
- we are legally required to disclose information;
- disclosure is necessary to protect the vital interests of an individual.
International Transfers
Some of our service providers, including providers of email marketing, cloud storage, online meetings and business administration systems, may process information outside the United Kingdom.
Where this occurs, we take appropriate steps to ensure your information remains protected. These safeguards may include UK adequacy regulations, the UK International Data Transfer Agreement (IDTA), approved Standard Contractual Clauses, or other recognised protections permitted under UK GDPR.
How Long We Keep Information
We maintain an internal Data Retention Schedule and regularly review the personal information we hold to ensure it is not retained for longer than necessary. The retention periods set out below are a summary of the key periods that apply to personal information processed by Burnout Beaters.
| Information Type | Retention Period |
| Website enquiries and contact forms | 6 months |
| Social media enquiries | 12 months |
| Website subscribers | Until consent is withdrawn, reviewed annually |
| Email correspondence | 6 years |
| Workshop registrations and attendance records | 12 months after event |
| Workshop feedback forms | 3 years |
| Session recordings | Up to 12 months unless otherwise agreed |
| Financial records | 6 years plus the current tax year |
We may retain information for longer where required by law or where there is a legitimate business reason for doing so.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Restrict processing in certain circumstances
- Object to processing in certain circumstances
- Request transfer of your information where applicable
- Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, please contact us using the details above. We will respond without undue delay and within one month where required by law. Before responding to certain requests, we may ask you to verify your identity.
Complaints
If you have concerns about how we use your personal information, please contact us first via hello@burnoutbeaters.org.uk
You also have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Burnout Beaters may update this Privacy Notice from time to time. The most recent version will always be available on our website.